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Frequently Asked Questions
How long does shipping take?â–¼
We offer standard and expedited shipping options. Most orders arrive within 3-7 business days, depending on your location. Tracking details are provided via email instantly.
What is your return policy?â–¼
We accept returns on all unworn items with tags attached within 30 days of purchase. Simply use our online portal to generate a prepaid shipping label.
Which payment methods do you accept?â–¼
Ottawa Goodtime Centre accepts all major credit cards, PayPal, Apple Pay, and Google Pay. Your transactions are always processed through a secure, encrypted payment gateway.
How do you ensure product quality?â–¼
Every garment undergoes a rigorous multi-point inspection before shipping. We source premium fabrics and partner with ethical manufacturers to ensure lasting durability and superior comfort.
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